Water, Fire and Mold Damage Help in New West, Garland, TX

Anyone searching for help in New West is usually in the middle of a bad day. This page, for the east Garland area in ZIP 75043, skips the sales talk and covers what goes wrong, what to do first and who to call.

What tends to go wrong near New West

We keep this honest: the information below is for ZIP 75043, not a survey of New West homes. Your house may differ.

• Wind-driven rain and roof leaks. Open ground toward the lake lets storms push rain sideways into weak roofs and windows.
• Pipe and appliance leaks. Water heaters, ice makers and dishwashers fail without warning.
• Garage and kitchen fires. Storage in garages and cooking fires account for many fire losses.

If it happens tonight

1. Make sure everyone is safe, then stop the source if you can do so safely, for example by closing the main shutoff.
2. Turn off power to wet areas if you can reach the panel without standing in water.
3. Take photos and short videos before you move anything.
4. Move valuables and small furniture out of the wet area.
5. Call, tell us what happened and give your street and ZIP 75043.

For the full walkthrough of what restoration involves, see our guide to Garland water damage restoration.

Which service fits New West homes

What you ask for depends on what happened. A leak or flood usually points to dehumidification, flood cleanup or emergency water restoration. A fire points to smoke damage restoration. Persistent odor or visible growth points to mold prevention. Whatever the start, drying quickly is what keeps a water problem from becoming a mold problem.

Tips when you call from New West

• Say whether the water is clean, from a supply line, or dirty, from a sewer or outside. That decides how the crew dresses and what gets thrown out.
• Tell us if the home has a crawlspace, a slab or an attic with ducts. It changes where water hides and where mold grows.
• If you live in a townhome, duplex or apartment, say so. Shared walls and neighboring units change how water and smoke travel, and the property manager or HOA may need to be involved.
• Give the dispatcher your cross streets and the nearest landmark, not just the street number. Several Garland streets share names across ZIP codes.

Nearby neighborhoods in 75043

If you are not sure which neighborhood name applies to your street, nearby areas in 75043 include La Prada, Gatewood, Eastern, Crystal, Club Hill. The overview of the ZIP is at Garland, TX 75043.